Customer Comments

We’re proud of our reputation here at The Big Adventure but we’re keen to hear feedback from your visit, good or bad, as this is how we keep doing what we’re good at and improve on anything else.

Send us an email at or let everyone know on our Facebook page.


Great place! However food was a 30 mins waiting time although they were very busy, staff made sure I received my food at my table. Food was worth the wait as it was delicious and served hot, could not fault the portion size and also kitchen staff were very apologetic about our long waiting time.

Emaan Simpson - Glasgow

Came here for an hour on Sunday morning to kill time as I was visiting family who were working on the morning, I live approx 4 hours away, my son is 11 months old but loves soft play. This is a hundred times better than any soft play area where I live, mainly as staff are very friendly and helpful, and secondly because the place was so clean and tidy. It was refreshing to see staff cleaning and tidying to keep busy whilst the place was quiet, even though it was already spotless! I also had some breakfast here which was lovely! I will definitely visit again next time I am there! Keep up the good work! PS hope the staff get the recognition from management they deserve!

Kerr Hamilton - Glasgow

Never mind the small people I love this place. Been to a lot of soft plays & this is definitely my favourite. The staff are amazing, always out cleaning yet doesn’t feel intrusive. Seems like they enjoy their jobs which is reflected in their positive attitudes & interactions with the kids. As kids do we’ve had a few bumps & they’re always over asking if they’re ok & anything they can do.

Ewan Parkin - Glasgow

I had my daughter’s 6th birthday party in the big adventure and it was perfect. The 2 Party hosts Sheryl& Megan couldn’t do enough for myself and my daughter, with over 30 kids at the party the party hosts made sure everything ran smoothly which allowed us all to relax. The food was lovely, service was brilliant. The kids had a ball and I can’t thank the girls enough. Will definitely be holding another party here and coming back for plenty of return visits.

Elliot Russel - Glasgow

I come here nearly every week as it’s good for my 2 year old and my 5 year old loves it.

J. Gardiner - Johnstone

I cannot recommend highly enough, staff were fantastic and very helpful.

Z. Hollywood - Paisley